FAQ's

What is your opening time?

We are open 10am till 6pm Saturday to Thursday.

Where are you based?

Corner 22 & 27 Street, Al Quoz 3, Dubai U.A.E

Do you require a deposit if I want to book your studio or photographer in advance?

Yes, we do require 50% of the total amount. Please bear in mind that the deposit is also non refundable. Once the deposit is paid, this basically secure the date of your booking. The other 50% is payable during the day of the event.

Is there a cancelation fee?

There is no cancellation fee but you will lose your booking 50% deposit.

How many images will I get?

The amount of images depends on what package you paid for. However, to give you an idea, it will range from 10 photographs to 40 photographs.

Do you shoot videos?

Yes, we have a dedicated professional team of videographer at our disposal. For business enquiries please do not hesitate to contact us via email or via phone.

What form of payment do you accept?

Payment can be made by Visa, Mastercard, debit, credit, cash, or cheque for your convenience.

Can you provisionally book the date for me?

Unfortunately, we cannot provisionally book a date for you unless a deposit is paid for to secure the booking.

Can you help me with filming permits ?

Yes, we do provide this service. Please contact us with your requirements and we will get back to you as soon as we can.

Do you provide services for product launch and Corporate events? and how long does it take?

Yes, we do provide services for Corporate events and product launch. Most projects take no longer than 7 business days from the date that we receive your products.  In very rare cases, your project could take slightly longer depending on the workload involved in the project.

How much does your photoshoot cost?

We want to you give you a customized product quote for what you are looking for. We don’t have average clients so therefore don’t have an average price. Also we want you to get what you really want – which often isn’t just the smallest cheapest product.

For a customized quote on any of our services please do not hesitate to contact us via email or call us, so we can discuss your specific needs and on what budget and give you a quote.

How do I book?

To make a booking you can contact us via email on info@lighthouse.ae or call us on +971 4 341 9697 Our booking office hours are Saturday to Thursday from 10am till 6pm.

I've booked my photoshoot/studio appointment, is it possible to change my appointment date?

Yes we are more than happy to re-arrange your booking free of charge providing you give us at least 48 hours notice. You can contact via email or over the phone to re-arrange your booking.

Do you travel?

We certainly do travel for outdoor photography sessions. Travel costs are included in the quotation package.

Do you re-touch your photos?

We are subtle in our use of photo retouching, but we typically soften most images.